There's an interesting article in the new issue of Business Week about P&G's strategy for new Tide detergent ads. To prevent the brand from slipping into "commodity status" they need to do whatever it takes to prevent the brand from slipping, and that means discovering the "emotional high ground" between laundry detergent and consumers. In fact, this will be a strategy that will be in play for other P&G brands, as well.
Indeed, the effort is part of a companywide strategy to reestablish
bonds between customers and all of its brands, no matter how mature or
mundane. Lynne Boyles, P&G global vice-president for advertising,
says the company is on a mission to unearth and cultivate the deep
connections people have with its products. "We are striving for that
with all of our brands."
For an iconic brand like Tide, this strategy makes sense, and is not exactly earth-shatteringly original. However, and perhaps unsurprsingly, cynics scoff at this sort of thing ( "Everybody wants to
elevate their brand to this kind of more rarefied level, but at the end
of the day detergent is detergent," warns Adam Hanft, chief executive
of Hanft Unlimited, a brand consulting firm). I'm glad P&G didn't listen to the likes of Mr. Hanft :)
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